Account Compromised

Account security is of paramount importance to us, and so we would always advise that you never give your login credentials to anybody else ...

Account Deletion

If you would like to delete your account, simply head to your Account Settings and look to the bottom of the menu. There, you’ll see the opt...

Account Reset?

At this time, there are no known issues that would result in an account’s progress being reset. If you log into your account and find that y...

Changing or Resetting Passwords

Your password can be changed at any time via your Account Settings menu, so long as you recall your original password.If you did not set a p...

Changing Usernames

Changing your username is a simple process, but please keep in mind that it can be performed only once.Head to your Account Settings, and at...

Emails Not Received

If you are not receiving emails from Supremacy titles, this may be due to a couple of reasons:The email address on your account does not mat...

Logging Out on Mobile

At this time, it is not possible to manually log out of your account via a mobile device. Please be aware that maintaining multiple accounts...

Lost Account

Losing access to your account can be very frustrating, and so we have processes in place to help you get it back.Firstly, we would always re...

Managing Data Privacy & Consent

Your data privacy and consent settings may be reviewed and adjusted via the ‘Data Protection’ and ‘Consent Choices’ options at the bottom of...

Merging Accounts

At this time, it is not possible to merge accounts. This means that purchases, stats, experience levels, achievements or unlocked units cann...

Redirected to Support on Login

If you are redirected to the Support chat when attempting to log into your account, your account has likely been suspended.An account suspen...

Unsubscribing from Emails

Receiving unwanted Supremacy emails? Unsubscribing from our mailing list is easy: all you need to do is click on the ‘unsubscribe’ option at...

How do I start over, or create a new account?

If you don't already have an account, and you're looking to get started and create one, all you need to do is head to the game's homepage an...