Please keep in mind that performing chargebacks will result in the immediate suspension of your account, and potentially the blacklisting of the payment methods used to complete those transactions. This also applies to any transaction reversals not initiated by our staff - so PayPal disputes and third-party refunds would also apply here.

If you would like to refund a purchase or reverse a charge, please consult our refund policy and reach out to our Support team with your situation. We are always happy to help resolve the problems that may have led you to request a refund, and when in line with our policies, we are also happy to help process these refunds.

If you are banned as a result of performing a chargeback, you may contact our Support team to be put in touch with our Fraud Investigators. Removing the suspension on your account may require the completion of the cancelled or reversed transaction.