I made a purchase, but I didn't receive anything! What should I do?

 We're sorry to hear that you didn't receive your purchase. Here are the steps you can follow to resolve the issue:Check with Your Paym...

How do I cancel my Security Council membership?

 We're sorry to hear that you want to cancel your Security Council membership. Here is what you need to know:Membership Bundles:Purchas...

Why are prices on platform X different?

 We understand that price differences across platforms can be confusing. Here are some reasons why this happens:Regional Pricing: Price...

Transfer purchases between accounts

We're sorry, but we are unable to accommodate your request to transfer purchases between your accounts. According to the Terms and Condition...

I did not receive the bonus/sales offer

The offers and discounts have a limited validity period and are only available for a limited time. If you make a purchase while the offer is...

Starter Pack - Where is my elite battle tank? I bought the Pack, but don’t see the Tank

If you have successfully purchased the starter pack, we're happy to inform you that you do have the Elite Tank available for research and mo...

I used the iStore but I got overcharged/iStore bundles in my statement

Please note that purchases made through the iStore often get bundled together on your statement. Apple invoices sometimes combine multiple p...