We're sorry to hear that your gold use wasn't registered. This can happen due to server connectivity issues. Here’s what you need to know and do:
- Server Sync: Sometimes, there are brief moments when the game cannot connect to the server, causing your gold transaction to not go through. Rest assured, your spending is securely stored on our servers.
- Reimbursement: In these cases, the gold is usually returned to your account within a few minutes once the system synchronizes. If you don’t see your gold immediately, please wait a few minutes and check again.
- Steps to Take:
- Refresh Your Game: Log out and log back into the game to refresh your session.
- Check Your Connection: Ensure your internet connection is stable.
- Wait for Sync: Allow a few minutes for the server to synchronize and return your gold.
If you still don’t see your gold after following these steps, please contact our support team with the details of your transaction. We will investigate and ensure your issue is resolved promptly.