If you are being redirected to Support when you try to log in, it usually means there is an issue with your account. Here are some common reasons why this might happen:
- Account Suspension: Your account might be suspended due to certain activities.
- Toxic Behavior: We maintain a friendly gaming environment. Any form of harassment or abusive behavior, such as sending abusive messages or posting offensive content, can lead to a suspension.
- Multiple Accounts: Using multiple accounts to unfairly influence the game (metagaming) is against our rules and can result in a suspension.
- Payment Issues: If a recent payment failed due to insufficient funds, technical issues, or a chargeback, your account might be temporarily suspended until the issue is resolved. This suspension is automatic and will be lifted once the payment issue is addressed.
If you believe your account has been suspended mistakenly, please contact our Support team for assistance. They will help you understand the situation and guide you through the steps to resolve it.
For more detailed information, please refer to our Terms of Service.