Your Account, Premium & Gold
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How do I change my password?
Your password can be changed at any time, and we always recommend that you use a strong password with a combination of letters, numbers and ...
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I forgot my password, how do I recover it?
Forgetting a password happens to all of us, and fortunately this does not mean you've lost your account. Recovering your password is a very ...
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How do I delete my account?
For PC users, to delete your account:Log in to your game account.In your account homepage, click on the Settings wheel in the upper right ha...
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How do I change my username?
For PC users:Access the game website on any browser. On the upper right corner, you’ll see the "Settings" icon (a cog wheel), click on it.Yo...
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How do I change my email address?
For PC users:Access the game website on any browser. On the upper right corner, you’ll see the Settings icon (a cog wheel), click on it.You’...
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Why do I get redirected to Support when I try to log in?
If you are being advised to contact Support whenever you attempt to log in on your account, the most likely reason is that you have been ban...
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I am not receiving the confirmation email so I can use the game chat.
When this happens, you can change the email address. Allow 10-15 minutes to pass and make sure you look in the Spam folder. If you still can...
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Whenever I try to login on the main page with my account, I get redirected to a different game website.
When you create an account via one of our partner sites, it can only be used on said site and not via our main page.List of some of Partner ...
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Why has my account reset?
If you have logged in to your account only to find that your stats seem to have been wiped, and you've been placed in a tutorial match as th...
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How do I start over, or create a new account?
If you don't already have an account, and you're looking to get started and create one, all you need to do is head to the game's homepage an...
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Why are the prices different between PC and mobile?
If you play crossplatform, there's a good chance that you've noticed that there's a discrepancy between the prices shown on the mobile versi...
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I made a purchase, but I didn't receive anything!
Completing a transaction and seeing no change in your Goldmark total or your High Command status can be very distressing, and so we're happy...
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How do I cancel my Premium subscription?
If you are concerned about the possibility of your High Command payments being taken automatically, you need not worry. High Command can be ...
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What are the benefits of Premium membership?
A Premium membership in Iron Order 1919 contains the following:The ability to queue up production orders and construction projects, allowing...
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How do I find the merch store?
You can find all of our merch stores right here:Call of Warhttps://callofwar.myspreadshop.com/Iron Order 1919https://ironorder1919.myspreads...